Terms & Conditions

Welcome to H O W L 's online store. We are happy to have you as a customer and we would like to guarantee this transaction in the most successful way. This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions. These terms and conditions apply to all online  orders placed in our website (store.howlhowlhowl.com) for products identified on H O W L's order system.

All terms and conditions will be strictly adhered to.

H O W L
Maria Martínez c/o AA-Collected
Skalitzer Strasse 77, 10995 Berlin,  Germany

phone: + 49 178 1485 895
Sales tax ID number (VAT): DE284391273

Steuernummer: 16/435/00543

We reserve the right to alter, suspend or discontinue any aspect of this website or its content or the goods and services available via it. Further, unless otherwise stated, any new features including new content and or the sale of new goods, shall be subject to the terms and conditions.

We do not guarantee that colors of items are exactly to those that appear in your monitor. Our photos try to show the closest color to the original item.


Personal Information

All personal information you provide us with or that we obtain will be handled by H O W L as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to H O W L and  will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request H O W L to delete or correct the information held about you. By accepting the H O W L Conditions, you agree to the above.

For any questions regarding this, please write to us at info@howlhowlhowl.com


Payment

All products remain H O W L 's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. All payments must be made at time of purchase and by placing your order you give your acceptance to the site’s terms and conditions. Fulfillment of the order is subject to stock availability and the company is under no obligation to fulfill your order. If you experience any ordering difficulties or choose bank transfer as payment method,  please write to us at orders@howlhowlhowl.com

All prices quoted on this web site are in EUROS. Payments must be made in Euros.  Credit/debit card sales will be charged in your local billing currency by your credit card provider.

All transfers conducted through H O W L are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.

Shipping time and costs

While most orders will be processed within:
Germany 1-3 days
EU and European countries 2-7 days
International -Rest of the World 5-10 days 
please allow up to 10 days for delivery from receipt of orders as a normal basis.
Made to order items would take between 2-3 weeks for delivery.

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense. 

Cookies

H O W L uses cookies in its online store. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use H O W L without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On H O W L we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Force Majeure

Events outside H O W L 's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that H O W L is released from H O W L 's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.


Additional Information

H O W L reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, H O W L has the right to cancel the order and refund any amount paid in the best way. H O W L shall also notify the customer of equivalent replacement products if available.

All enquiries: orders@howlhowlhowl.com